Returns & Exchanges
At Lehigh Safety Shoes, we stand behind the quality of our protective footwear and offer a 30-day return policy for unworn items in their original packaging. We strive to ensure your feet stay protected and comfortable with a hassle-free exchange process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Print Shipping Label
Download and print the prepaid UPS return shipping label provided by the portal and securely attach it to your original shipping box.
- 3.Drop Off Package
Take your package to any authorized UPS drop-off location or schedule a pickup to send your safety shoes back to our distribution center.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned footwear, we will process your full refund or ship out your requested exchange size within 5-7 business days.